Sweef, the brand behind "Sweden's most comfortable furniture", has been redefining the furniture industry since 2011. Known for its stylish and customizable pieces, Sweef collaborates with customers to design high-quality furniture at unbeatable prices. When Sweef partnered with Zaver to enhance their checkout process, they achieved striking results within a month.
The challenges
Sweef aimed to increase sales and improve customer satisfaction by offering more flexible payment options that fit their basket size. The challenge was to integrate a new payment solution that could boost sales without negatively impacting the existing checkout process and operations.
Another hurdle was the lower acceptance rates for slightly higher basket sizes. This discrepancy hindered Sweef's ability to convert potential customers in the German market, where consumers were less likely to complete BNPL purchases of premium furniture.
Making premium furniture accessible to more people
To tackle this challenge, Sweef integrated Zaver with its existing payment methods. This strategic decision enabled Sweef to provide customers with additional Buy Now and Pay Later (BNPL) options, effectively catering to consumers looking for a size-agnostic BNPL solution while maintaining a seamless checkout experience.
One of the standout features of Zaver was its ease of integrating with Sweef's e-commerce platform and ERP system. Through Zavers REST-APIs and a plugin with Microsoft Business Central, Sweef experienced a frictionless transition without requiring extensive technical adjustments or downtime.
It’s all about making quality more attainable. With Zaver, our premium furniture is now accessible to more people, instantly boosting both customer satisfaction and our profitability.
Significant growth in Sweef’s revenue within the first month
After integrating Zaver, Sweef reported an estimated 7% increase in sales within the first month, demonstrating Zaver's ability to boost revenue without cannibalizing existing payment methods or infrastructure. This integration allowed Sweef to convert higher average transactions, making premium furniture more accessible through flexible payment options and improving customer satisfaction and loyalty.