Customer story

City Dental, one of Sweden's largest private dental clinic, has partnered with Zaver to make expensive treatments more accessible to their customers.

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About City Dental

City Dental is Sweden’s largest private dental clinic, known for offering high-quality dental care at the lowest possible price. Located in the heart of Stockholm since 2005, the clinic uses cutting-edge equipment and technology. Their team of experienced dentists, fluent in over 40 languages, ensures that patients receive excellent care in a welcoming environment.

High prices for advanced treatments

While City Dental is committed to affordability, some treatments –particularly major ones – come with higher costs. To make these treatments more accessible, City Dental needed a flexible financing solution that could cater to high-value procedures without creating barriers for patients. The goal was to offer simple, frictionless payment options, even for more expensive treatments.

We’ve noticed that our patients appreciate being able to choose payment methods that suit their needs, and more of them can now afford the care they need.
Anna Käll
City Dental, Stockholm

Offering more flexible payment options

To meet this demand, City Dental partnered with Zaver to integrate flexible payment solutions, including Buy Now, Pay Later (BNPL) options. With Zaver, City Dental can offer patients the opportunity to split their payments into manageable, interest-free installments over up to 24 months. Importantly, Zaver provides high acceptance rates, even for larger treatment costs, ensuring that more patients can access the care they need without delay. For City Dental, the full treatment amount is paid upfront, while patients can comfortably pay over time.

Improving patient satisfaction and accessibility

Since introducing Zaver’s payment solution, City Dental has seen a significant boost in patient satisfaction. The ability to choose payment plans that match their financial situation means that more patients are able to proceed with vital treatments they might otherwise have postponed. The seamless experience ensures that financial concerns don’t stand in the way of receiving quality care – and that’s something to smile about!